Are you a customer-focused professional who thrives in a fast-paced environment and enjoys solving problems?Agilus by Synergie is recruiting for a Customer Service Representative in the manufacturing in a hybrid work environment in Markham, Ontario. We are seeking a Customer Service Representative to support customers across the industrial motors sector. In this role, you will serve as a key point of contact for distributors, OEMs, and end users, ensuring a seamless experience from quote requests through order fulfillment.

This is an excellent opportunity for someone who enjoys building relationships, managing multiple priorities, and developing technical product knowledge while working with a collaborative and supportive team.

Total rewards: $ annually

6 months contract with a high chance of become permanent for the right fit

Hybrid work schedule with remote Fridays

Join a team-oriented and close-knit customer service teamDevelop expertise in industrial motors, distribution, and manufacturing operationsGain valuable experience supporting industrial and technical products

A typical day:

- Respond to a high volume of customer inquiries primarily through email while maintaining exceptional service levels




- Accurately process and input customer orders promptly, ensuring timelines and deadlines are met
- Prepare quotations, pricing requests, stock checks, and product availability information
- Precisely handle credits and Return Goods Authorizations (RGAs)
- Maintain comprehensive customer files and data
- Coordinate technical inquiries and liaise with internal departments to ensure timely resolutions
- Manage competing priorities while delivering same-day responses whenever possible

Successful candidates will have:

- 2+ years of customer service, order processing, or inside sales support experience
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills
- Strong Microsoft Office skills, including Excel, Outlook, and Word
- Ability to learn technical products, specifications, and industry terminology quickly
- French communications is an asset
- Proven experience handling high volumes of customer inquiries and requests
- Manufacturing, motor, distribution or industrial work experience will be a strong asset

This posting is for an active opening.

#J-18808-Ljbffr

📌 Customer Service Representative (Markham)
🏢 Agilus Work Solutions
📍 Markham