Who you are

- 8+ years of Product Management experience, with deep expertise owning pricing, packaging, monetization, or billing at a B2B SaaS company, and a track record of driving strategic monetization initiatives with high independence

- Experience designing partner, channel, or reseller pricing and incentive models — you know how to structure a deal that works for both sides

- Direct experience owning or working closely with subscription billing platforms (e.g., Zuora, Chargebee, Stripe Billing, or similar)

- Familiarity with usage-based pricing and metering/entitlement tools (e.g., Stigg, Metronome, Amberflo, or similar)

- Working knowledge of CRM and quote-to-cash tooling (Salesforce, HubSpot) and how pricing changes flow through to sales and marketing systems

- Demonstrated ability to design and interpret pricing experiments, and to use data (SQL, Amplitude, Looker, or similar) to inform monetization decisions

- Proven ability to move revenue outcomes: NRR, expansion, and reduced churn/downsell

- Skilled at leading cross-functional alignment across Engineering, Finance, RevOps, and Sales on monetization strategy, and comfortable operating with minimal direction

- Excellent verbal and written communication skills; resourceful, self-motivated, and detail-oriented

- Experience monetizing a partner, agency, or channel ecosystem specifically

- Background partnering directly with Finance/Revenue Accounting on billing system migrations or ERP integrations

- Experience with WebOps, hosting, or the WordPress/Drupal ecosystem

What the job involves

- Pantheon is seeking a Staff Product Manager to lead how Pantheon delivers monetization and billing in the product, owning the infrastructure that turns pricing and packaging decisions into what customers actually experience — and using that ownership to move the metrics that matter with a high degree of independence

- You'll build and run the billing, metering, and entitlement systems that make Pantheon's plans, tiers, and add-ons real, and use that platform to optimize what customers buy: driving upsell and expansion, and reducing downsell and churn





- You'll operate with minimal oversight, owning how Pantheon delivers and monetizes through the product — including how we enable partner and agency monetization — while partnering closely with Finance, RevOps, and Sales leadership on the underlying pricing and packaging decisions

- You'll also mentor other PMs working on adjacent growth and monetization initiatives
- The job is measured on outcomes: NRR, expansion, and reduced churn/downsell, and on the strength of the strategy and infrastructure you build to deliver them

- Own net revenue retention (NRR) for the WebOps Platform: drive expansion and upsell, shape how packaging and tiers show up in-product, and reduce downsell and churn

- Own and report on the metrics that matter: NRR, expansion revenue, and partner-sourced revenue, in partnership with Finance and Analytics

- Partner cross-functionally on pricing and packaging strategy across self-serve, sales-assisted, and enterprise motions, bringing data and trade-off analysis to those decisions

- Own the roadmap for Pantheon's billing and metering platform (subscription billing, invoicing, usage-based pricing, entitlements) as the infrastructure that makes those pricing and packaging decisions real

- Keep billing, CRM, and quote-to-cash systems (Salesforce, HubSpot, and our billing platform) aligned so partner and customer pricing changes flow through cleanly to quotes, invoices, and revenue reporting

- Reduce revenue leakage through payment, dunning, and collections improvements

- Own how Pantheon enables partner and agency monetization by building the billing, discounting, and revenue-share mechanics that make it profitable for agencies to partner with us, in partnership with the Partner team, Sales, and Finance on the underlying terms





- Track competitive and market trends in SaaS pricing, packaging, and billing to spot new monetization opportunities for Pantheon

- Mentor and unblock other PMs working on adjacent growth and monetization initiatives, and champion pricing and billing best practices across the Product org

- Build visibility and trust for monetization and billing work across the organization — communicating strategy, outcomes, and trade-offs clearly enough that leaders across Product, Finance, and Go-to-Market can act on them

Benefits

- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health

- Remote & In-Office: We believe in a adaptable employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens

- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed

- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance

- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities

- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year

- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness

- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses

📌 Staff Product Manager (Canada)
🏢 Pantheon
📍 Canada