Join Sentry as a Technical Success Manager and drive measurable customer outcomes on the Sentry platform. Your technical acumen will help clients fully exploit the capabilities of our product.

In this role, you will leverage your experience to onboard customers successfully and ensure they achieve their business goals using the Sentry platform. Collaboration with Account Executives and Engineering teams will be crucial as you advocate for best practices and identify expansion prospects. Enjoy engaging with customers across various industries.

Key Responsibilities
Support customers to ensure effective platform use
Enhance onboarding and drive customer retention efforts
Work with teams to outline technical objectives
Act as a key advisor fostering innovation and growth
Communicate customer needs to influence product development

Requirements
BA/BS degree in CS or related area
Over 5 years in relevant customer-facing positions
Solid knowledge of application monitoring tools
Experience with complex customer bases
Excellent communication and teamwork skills

Utilize your skills and passion for tech to elevate customer success at Sentry.

📌 Sentry Technical Success Manager Opening Toronto
🏢 Sentry
📍 Toronto