Deliver exceptional service at Michaels as a Customer Service Team Member. Help shoppers locate items and ensure a seamless checkout while supporting our brand promises.
Join the dedicated team at Michaels in London, Ontario, focused on customer interaction and satisfaction. In this role, you'll leverage retail and customer service skills to navigate cash handling, engage customers in rewards programs, and maintain a well-merchandised store. Your contributions ensure a welcoming atmosphere and adherence to operational standards.
Key Responsibilities:
• Assist customers in locating and shopping for products
• Provide rapid checkout experiences while handling cash
• Promote Rewards program and enroll customers
• Educate shoppers on Voice of Customer surveys
• Participate in stock unloading and product maintenance
Requirements:
• Retail or customer service experience preferred
• Ability to stand for long periods and lift heavy boxes
• Excellent communication and interpersonal skills
• Familiarity with store recovery processes
• Committed to complying with company policies
Step into a pivotal customer service role at Michaels, where your skills will shine.
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📌 Michaels Customer Service Team Member (London)
🏢 Michaels
📍 London