Shape business initiatives at Fidelity Canada as a Business Process Manager with a hybrid schedule in Toronto. Lead change management efforts to enhance operational processes and client experiences.

Fidelity is seeking a skilled Business Process Manager to drive process optimization and change management initiatives. With a solid focus on continuous improvement, candidates will collaborate with cross-functional teams to analyze complex business issues and identify effective solutions. This role requires leadership in documenting processes, engaging stakeholders, and ensuring alignment with regulatory requirements.

Key Responsibilities:



• Lead discovery sessions and workshops for business initiatives • Analyze issues and communicate findings to stakeholders • Design solutions to minimize process risks • Develop processes that align with compliance requirements • Create process flow-charts and operational documentation

Requirements: • Post-secondary education in IT or Business related fields • Minimum 3 years in Business Process Management • 3 years experience in the financial industry • Lean Six Sigma certification is a plus • Strong critical thinking and communication skills

Utilize your expertise in business process management to drive meaningful change at Fidelity Canada and support its strategic goals. #J-18808-Ljbffr

📌 Business Process Manager at Fidelity Canada (Winnipeg)
🏢 Fil
📍 Winnipeg