As a Racquet Service Specialist, you will work hands-on with customer racquets, providing stringing, grip installation, and basic racquet maintenance to help players perform at their best. In addition to racquet service, you will interact with customers in-store to recommend strings, grips, and other equipment that improve their playing experience.

This role is ideal for experienced stringers or detail-oriented individuals who enjoy racquet sports and want to develop both technical service skills and retail sales experience in a rapid-paced specialty sports environment.

Key Responsibilities
String tennis, squash, and badminton racquets accurately and efficiently
Apply replacement grips and overgrips and perform basic racquet maintenance
Log and track stringing jobs in the service system
Maintain cleanliness and organization in the racquet service area
Assist customers in choosing appropriate strings, tensions, grips, and accessories based on their needs
Recommend related products such as grips, strings, vibration dampeners, and racquet accessories
Support the sales team by answering product questions and assisting customers in-store
Assist with inventory organization for strings,



grips, and service tools

Required Skills and Qualifications
Experience with racquet stringing preferred (training may be provided for the right candidate)
Robust manual dexterity and attention to detail
Interest or familiarity with racquet sports such as tennis, pickleball, squash, badminton, padel, or table tennis
Comfortable interacting with customers and explaining service and equipment options
Reliable, punctual, and able to work independently
Retail or customer service experience is considered an asset

Education High school diploma or equivalent

Experience Level

Entry to intermediate

Compensation

We offer competitive hourly pay, flexible scheduling, employee discounts on racquets and gear, and the chance to develop both technical racquet service skills and retail experience within a growing racquet sports community.

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 15.0 – 40.0 per week

Experience
racquet stringing and servicing: 1 year (preferred)

Work Location: In person

📌 Racquet Service Specialist Newmarket
🏢 Racquet Vault
📍 Newmarket