13 Sep
|
Mecka.Ai
|
Winnipeg
The Role We’re hiring a
Country Operations Lead, Canada to own and grow Mecka’s on-the-ground operations in Canada.
Canada is a strategic operating geography for Mecka — home to a deep talent pool across robotics, ML, and hardware, proximity to many of our North American customers and research partners, and a strong base for data capture, annotation, and hardware-enabled programs. We need a senior local operator to build the team, run the site, and turn Canada into one of Mecka’s strongest delivery engines.
This role reports to Mecka’s Operations Lead. You will be the most senior Mecka leader in Canada — the face of the company locally and the single owner of country-level execution.
Mecka AI works with leading AI labs, foundation model teams, and robotics companies to deliver high‑quality, real‑world datasets used to train and deploy the next generation of robotic systems. Our data supports visuomotor learning, imitation learning, and real‑world robotic control. Quality, trust, and execution are core to our partnerships.
What You’ll Work On Country P&L; and Operations
End-to-End Country Ownership:
Own end-to-end operations in Canada: data collection sites, annotation operations, and robotics / hardware deployment programs.
Country-Level Targets:
Hit country-level targets across throughput, quality, cost, and on‑time delivery.
Budget & Margin:
Manage the country budget, vendor spend, and operating margin.
Executive Reporting
Report country performance to the Operations Lead and broader exec team.
Team Leadership
Local Team Building
Hire, develop, and lead the local team: operations managers, project leads, field operators, recruiters, and support staff.
Org Design
Build the local org structure from the ground up where it doesn’t exist, or scale it where it does.
Manager Development
Coach and grow local managers into stronger operators.
Execution Culture
Foster a culture of ownership, clarity, and execution.
Delivery Execution
Customer Program Delivery
Own delivery of all customer programs running in-country.
HQ Alignment
Partner with HQ Strategic Project Leads and Deployment teams to align local execution with global customer commitments.
Local Operating Standards
Stand up local SOPs, playbooks, and quality frameworks that match Mecka’s global standards.
Operating Cadence
Run the daily and weekly cadence that keeps programs on track.
Talent Supply & Workforce
Workforce Management
Build and manage Mecka’s local workforce: contributors, contractors, field operators, and annotators.
Talent Lifecycle
Own sourcing, vetting, onboarding, training, and performance management.
Capacity & Quality:
Maintain workforce quality and capacity as program demand scales up and down.
Local Partnerships & Vendor Management
Vendor Relationships
Build and manage local vendor relationships: facilities, logistics, equipment, staffing partners, recruiting agencies, and university / research partners.
Contracting & Performance:
Negotiate contracts and manage performance.
Operational Bottlenecks
Identify and resolve local supply chain or operational bottlenecks.
Compliance, Legal & Risk
Local Compliance
Ensure full compliance with Canadian employment, tax, data protection (PIPEDA / provincial privacy laws), and operating regulations across relevant provinces.
HQ Partnership
Partner with HQ Legal, Finance, and HR on local entity setup, contracts, and policy.
Risk Ownership
Own local risk management: regulatory, fraud, security, and continuity.
Customer & Stakeholder Representation
Local Representation
Be the local face of Mecka to customers, partners, regulators, and the community.
Customer Visits & Events:
Host customer visits and represent Mecka at local industry events when relevant.
Market Intelligence
Surface local market intelligence back to HQ — what's working, what's changing, what's next.
Country Success Metrics
Team Strength
A strong, reliable in-country team led by managers you hired and developed.
Delivery Metrics
Country-level delivery metrics — throughput, quality, on‑time, cost — meeting or beating global standards.
Program Delivery
All customer programs running in-country delivered to spec.
Operating System
A documented local operating system: SOPs, playbooks, vendor contracts, compliance posture.
Trusted Presence
Mecka has a clear, trusted, and well‑run presence in Canada.
Who You Are Required Background:
Operations Leadership
3+ years in operations leadership in Canada.
Local Knowledge
Deep local knowledge of Canada: business culture, talent market, regulatory environment, vendor ecosystem across key provinces.
Language Fluency
Fluent business English. French fluency is a strong plus.
Scaled Team Leadership
Proven track record building and leading teams of 50+ in-country.
P&L; Ownership:
Owned country-level P&L; or operating budget.
Management Development
Hired, developed, and managed local management teams.
Strong Signals
Scale-Up Experience:
Experience scaling operations at a fast‑growing company in Canada — robotics, hardware, manufacturing, logistics, marketplace, BPO, or data services.
Ground‑Up Builder
Built a Canadian operation from scratch (entity setup, first hires, first SOPs) or scaled an existing site from tens to hundreds of people.
Relevant Domain Background
Background in data services, AI/ML data operations, robotics, automation, or operationally complex programs.
Mixed Workforce Leadership
Experience managing both white‑collar teams (ops managers, project leads) and field/operational workforce (contributors, technicians, annotators).
Vendor & Partner Management:
Strong vendor and partner management track record locally, including with universities and research partners.
Global Collaboration
Comfortable working across time zones with a HQ‑based exec team.
Builder Mindset
A builder, not a caretaker.
Player‑Coach
Player‑coach — comfortable in the field, in spreadsheets, and in customer rooms.
Communication Style
Direct, low‑ego, high‑clarity communicator.
Data‑Driven
Data‑driven by reflex.
Resourcefulness
Resilient and resourceful — you know how to make things work in Canada when the rulebook doesn’t apply.
Trustworthiness
Deeply trustworthy — Mecka’s reputation in Canada will rest on you.
Robotics Excitement
Excited about bringing robotics into the real world at scale.
Why Mecka AI?
Country Leadership
Be the most senior Mecka leader in Canada and own a strategic operating geography end‑to‑end.
Build and Scale
Build a country team and operation from the ground up — or scale it dramatically — while operating at the intersection of robotics, AI data, and on‑the-ground execution.
Executive Exposure
Direct line to the Operations Lead and exposure to the broader Mecka executive team.
📌 Strategic Projects Lead, Canada (Winnipeg)
🏢 Mecka.Ai
📍 Winnipeg