Elevate customer experiences as a BDC Service Representative at Performance Toyota in St. Catharines. Deliver exceptional service and communication while handling customer inquiries and service scheduling.
This full-time role requires a commitment to exemplary customer service within the automotive industry. As part of Performance Auto Group’s highly valued team, you will engage with clients both by phone and email, ensuring a seamless service experience. Ideal candidates will excel in multitasking under pressure and demonstrate a results-oriented mindset, all while communicating effectively with diverse clientele.
Key Responsibilities:
• Communicate with customers via telephone and email • Schedule service and maintenance appointments • Answer inbound calls and respond to customer inquiries • Coordinate with Service, Parts, and Sales Department staff • Document information in the Appointment Log
Requirements: • High School Diploma or GED required • 1-2 years of dealership experience preferred • Solid customer service skills • Valid Ontario Driver's License • Excellent attention to detail
Be the key link in enriching customer interactions and enhancing service at Performance Toyota. #J-18808-Ljbffr
📌 BDC Service Representative at Performance Toyota (Winnipeg)
🏢 Performance Auto Group
📍 Winnipeg
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