Become a key player at LASIK MD, where your leadership can transform patient experiences in a full-time role. This position emphasizes emotional intelligence and exceptional service in a medical setting.
As a Customer Service Supervisor at LASIK MD, enhance operational efficiency while guiding your team to deliver top-tier service. You'll manage patient flow, supervise staff, and ensure a welcoming setting for all clinic visitors. Your skills in problem-solving and communication will help maintain high patient satisfaction levels while fostering a collaborative workplace.
Key Responsibilities:
• Ensure exceptional service and manage clinic traffic flow
• Respond to patient inquiries and concerns in real-time
• Lead and supervise staff, adapting policies as needed




• Resolve issues with emotional intelligence and innovative solutions
• Maintain accurate patient records and support risk management
Requirements:
• Excellent English communication skills
• Experience in management or supervision
• Proactive customer service expertise
• Proficiency in Microsoft 365 and familiarity with EMR
• Willingness to travel for training to other clinics
Your leadership can significantly enhance patient satisfaction and operational success at LASIK MD.
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📌 Customer Service Supervisor at LASIK MD (Hamilton)
🏢 Vision Group
📍 Hamilton