Elevate your career with AWS as a Technical Account Manager focusing on Independent Software Vendors. Support innovative companies by providing technical guidance and strategic insights within a hybrid work environment.
Join AWS Enterprise Support, where you will play a crucial role in assisting ISVs across various domains. The ideal candidate possesses expertise in cloud services like EC2, S3, and DynamoDB while delivering exceptional customer service. As a TAM, your skills will help optimize SaaS architectures, enhance operational resilience, and drive AWS adoption.
Key Responsibilities:
• Guide ISVs in leveraging AWS services effectively
• Develop strategies to enhance customer satisfaction
• Advocate technical solutions tailored to client needs
• Maintain operational health of customer AWS environments
• Foster relationships to understand product roadmaps and challenges
Requirements:
• 5+ years in distributed applications or cloud technology
• 5+ years of technical engineering experience
• Background in customer-facing technical roles
• Exposure to operational services in a 24x7 setting
• Ability to travel 10% or more as needed
Become an integral part of AWS, empowering ISVs to excel on the cloud platform.
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