Coastal Physiotherapy & Sports Rehabilitation is a busy, friendly multidisciplinary clinic (Physiotherapy & Registered Massage Therapy) seeking a reliable and motivated Office Administrator to join our team.
This role is ideal for someone who thrives in a fast-paced, client-focused environment and is interested in growing into a leadership role within the clinic.
Key Responsibilities
Front-desk reception and exceptional customer service (in person and phone)
Scheduling appointments and managing clinic flow using Jane Software
Direct billing and claims processing for third-party insurers, including WorkSafeBC, ICBC, MSP Teleplan, Telus Health, Pacific Blue Cross, and others
Managing ongoing administrative and computer-based tasks
Light housekeeping duties to maintain a clean and welcoming clinic workplace
Supporting clinic operations as part of a collaborative team
Qualifications & Skills
Robust multitasking and organizational skills
Comfortable interacting with clients while managing computer tasks simultaneously
Professional, friendly, and confident communication style
Ability to remain calm and efficient during busy periods
Experience with Jane Software and/or working in a Physiotherapy or RMT clinic is a strong asset
Experience with third-party billing is an asset but not required
Position Details
Part-time position (approximately 25–30 hours per week)
Shifts primarily 2:00 pm – 7:30 pm, with occasional earlier start times
Additional hours available to cover staff vacations and sick days
Clinic is closed weekends and most statutory holidays
Compensation
Competitive hourly wage
Higher starting wage offered for candidates with:
Experience using Jane Software
Previous experience in a physiotherapy, RMT, or similar healthcare clinic
If you are organized, personable, and excited to grow with a supportive healthcare team, we would love to hear from you. Job Types: Part time, Permanent
Pay: $21.00-$23.00 per hour
Advantages
Casual dress
Dental care
Extended health care
Flexible schedule
Paid time off
Vision care