SuncoLED is a commercial LED lighting company in the GTA. We work with Ontario's Save on Energy programs to get businesses upgraded to LED, and we're growing quick — we're adding a full sales and field team this month, and this seat is the hub that keeps it running.
What you'll do
Be the first response to every inbound lead — phone, web, and ad leads — within minutes, not hours
Qualify leads with a short checklist and book them into the sales team's calendar
Look after walk-in customers at our Vaughan office — mostly electricians and contractors picking up product — write up their orders and take payment
Prepare and send customer invoices in our accounting system; keep invoices, order records, and customer details matching exactly
Keep the CRM clean: every lead, every call, every follow-up logged
Run our customer follow-up and referral outreach to past customers (email and text campaigns)
Support the sales and field team: scheduling, paperwork, order tracking
Help with weekly rebate paperwork and customer information chasing
Who we're looking for
Organized to a fault — you like systems and you keep them tidy
Accurate with numbers — invoicing errors cost us real money, so detail matters
Rapid and comfortable on the phone with business owners, and friendly at the counter with tradespeople
Confident with spreadsheets, email, and learning recent software (Zoho, HubSpot, QuickBooks, or similar)
Reliable, on site every day, and calm when five things happen at once
Admin, reception, dispatch, or inside-sales support experience is a plus
Pay: $18.54-$25.38 per hour Expected hours: 40.0 per week