Salary Range: $60,000.00 To $80,000.00 Annually
Join the ride!
Position : Repair Planner
Collision Centre: ACX 417 Location : Ottawa ON
Classification :Full-time, Immediate hire
Salary: $60,000-$80,000 + Bonus
Part of a bigger team.
ACX 417 is a leading national collision repair organization with operations across Canada, including home offices in Edmonton and Montreal and more than 30 OEM-certified collision centers across eight provinces. Certified by 28 global vehicle manufacturers, our commitment to safety, quality, and customer satisfaction is stronger than ever. The ACX brand reflects our dedication to precision and excellence, ensuring every vehicle is repaired efficiently and returned to its original factory standards.
Your area of focus.
As an Repair Planner, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.
What drives your day-to-day?
Serve as a point of contact to clients during the entire repair process
Examine and evaluate the client’s vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
Write comprehensive estimates and supplements for comprehensive OEM repairs
Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards
Set customer expectations of required processing procedures and communicate the repair plan
Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process
Compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
Provide exceptional customer service to our valued clients
Demonstrate and champion a healthy and safe working environment
What are the must-haves…




Minimum of 3-year experience in a Collision Centre Estimator role
Ability to be professional and deliver exceptional service to clients
Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
Strong organizational and time management skills
Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
Detail oriented, self-motivated and resourceful
Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
Must possess a valid driver's license and a safe driving history
Must be able to drive a manual transmission
The Perks.
Competitive Compensation and Advantages Package
Employee Vehicle Purchase & Service Plans
Employee and Family Assistance Programs
Company-wide appreciation events and contests throughout the calendar year
Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Can you picture yourself here already?
We hope so. It’s equally as significant that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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📌 Repair Planner - ACX 417 (Quebec City)
🏢 Autocanad
📍 Quebec City