Lead service delivery with the City of Brampton as a Senior Supervisor. This full time role emphasizes coaching, staff supervision, and improving transit operations at the Sandalwood Facility.

The City of Brampton is looking for a Senior Supervisor, Service Delivery, proficient in leading and mentoring teams. You will ensure effective scheduling, oversee daily operations, and handle staff training. This role offers a salary range of $102,784 to $115,632 annually with an emphasis on promoting excellence in customer service.

Key Responsibilities:
• Direct and support Supervisors for daily operations
• Coach Transit Operators and oversee performance documentation
• Manage absenteeism programs and staff accommodations




• Ensure compliance with safety standards and legislation
• Coordinate resources for optimal service delivery

Requirements:
• Diploma in Business, HR, or related field
• 3 to 5 years in transit operations and supervisory roles
• Knowledge of safety standards and complaint investigations
• Excellent communication and interpersonal skills
• Valid Class G driver’s license

Foster a culture of effective service delivery through leadership and operational excellence at the City of Brampton.
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📌 Senior Supervisor for Service Delivery (Ontario)
🏢 Tobermory
📍 Ontario