Supervisor at Refresh Café About Greenway Grill and Refresh Café are the heart of the Westway Campus, serving a vibrant community of professionals throughout the workday. From handcrafted coffee and grab-and-go favourites at Refresh Café to fresh daily specials and classic hot lunch offerings at Greenway Grill, our team delivers quality food, genuine hospitality, and a welcoming experience that keeps guests coming back.

Under the direction of the Manager, Refresh Café is looking for a Supervisor who is accountable for the day-to-day operations of the Café including staffing, cost controls, staff training, budgeting, administration and active floor management during service.

What you will be doing as a Supervisor:

- Supervising and training staff to ensure excellent customer service and product knowledge, as well as ensuring high standard of beverage preparation and presentation; - Ensuring consistency and high quality of beverages and food products; - Interacting with customers, addressing inquiries and handling any complaints; - Monitoring stock levels and keeping waste levels to a minimum; - Such other related duties and responsibilities as may be required from time to time.

The person we are looking for has:





- A valid Serve Right Certification is an asset, - High attention to detail and cleanliness; - Passionate about customer service; - Ability to remain calm under pressure while working in a fast-paced environment; - Ability to multi-task and maintain a level of professional urgency and momentum; - Strong oral and written communication skills and ability to engage our guests; - Experience in a similar workplace an asset;

Why join us and what's in it for you?

- Gratuities - Comprehensive extended Health & Dental benefits - Integrated learning environment with room to grow - Access to our gym and fitness facility - 50% reimbursement of monthly transit pass - Company RRSP contributions - Employee Assistance Program - Eligible for company referral bonus program A member of The Armour Group Ltd, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an prospect to positively contribute to the community, this position may be for you!

📌 Supervisor - Refresh Café (Bedford)
🏢 The Armour Group
📍 Bedford