Reporting to the Supervisor, Registration Switchboard and Patient Information (RSPI) South West Zone, the Administrative Support III performs a variety of administrative duties related to interviewing patients/public and providing accurate and timely registration services for the hospital. Main duties include processing admission and registration of inpatients and outpatients, verify and validating patient identification and orientation to staff and students. Responsibilities will also include reception services, operating the switchboard, directing calls, wayfinding, monitoring code phones as required in the site, financial functions for hospital billing, and supplies, daily reconciliations, deposits, patient safekeeping, & where applicable assisting residents with trust accounts.

Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company:

Health Shared Services

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

Registration, Switchboard & Patient Information

Primary Location:

Pincher Creek Health Centre

Multi-Site:

Not Applicable

FTE:

0.00

Posting End Date:

10-SEP-2026

Employee Class:

Casual/Relief

Date Available:

24-AUG-2026

Length of Shift in weeks:

Varies

Shifts per cycle:

Varies

Shift Pattern:

Days, Evenings, Weeeknds

Days Off:

Other

Minimum Salary:

$25.72

Maximum Salary:

$31.25

Vehicle Requirement:

Not Applicable





Transition Company:

Health Shared Services

Classification:

Administrative Support III

Union:

AUPE GSS

Unit and Program:

Registration, Switchboard & Patient Information

Primary Location:

Pincher Creek Health Centre

Location Details:

As Per Location

Multi-Site:

Not Applicable

FTE:

0.00

Posting End Date:

10-SEP-2026

Employee Class:

Casual/Relief

Date Available:

24-AUG-2026

Hours per Shift:

7.75

Length of Shift in weeks:

Varies

Shifts per cycle:

Varies

Shift Pattern:

Days, Evenings, Weeeknds

Days Off:

Other

Minimum Salary:

$25.72

Maximum Salary:

$31.25

Vehicle Requirement:

Not Applicable

Required Qualifications: Completion of Grade 12 or equivalent.

Additional Required Qualifications: Knowledge and operation of Microsoft Outlook, Word and Excel. Medical Terminology required; proficiency test will be administered. Keyboarding skills required; proficiency test will be administered. Knowledge of legislation regarding access, privacy and disclosure of patient information required. Confident to work independently and in a team environment with excellent communication skills.



Skilled at paying close attention to detail. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful at all times. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts based on operational needs. Only those who meet the requirements and qualifications outlined in the job posting will be contacted.

Preferred Qualifications: Completion of MOA course or equivalent, previous experience working in a Medical Office setting, switchboard experience, Connect Care, Netcare and Person Directory.

Please note: All postings close at 23:59 MT of the postingend date indicated.

Security Screening: A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal chance employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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📌 Administrative Support III (Cardston)
🏢 Alberta Health Services
📍 Cardston