Enhance customer experience with Accommodations Plus International as an In office Airline Support Specialist in Nova Scotia, Canada. This role requires processing reservations and building robust relationships with airline partners.

Your responsibilities include serving as the liaison between API and our airline partner, ensuring exceptional service and prompt responses to client requests. Flexibility is crucial, as the position requires availability for varying shifts, including weekends and holidays.

Skills in negotiation and conflict resolution are key to your success. Key Responsibilities:
Act as the key contact for airline partner support
Manage and execute hotel and transport reservation requests
Follow up on client transactions to ensure satisfaction
Negotiate vendor relationships for best results
Adapt to changing operational needs as necessary Requirements:
Robust customer service background preferred
Excellent communication and writing skills
Ability to work various shifts, including overtime
Detail-oriented with organizational capabilities
Knowledge of GDS systems a plus Bring your passion for customer service and adaptability to API's Airline Support Specialist team.

📌 On Site Airline Support Specialist Role Halifax Regional Municipality (Canada)
🏢 Accommodations Plus International
📍 Canada