Credit Valley Hospital - Full Time Security Team Lead(Paladin Secuirty)

Site Description
Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Position
Full-Time Security Team Lead

Site
Credit Valley Hospital - 2200 Eglinton Avenue West, Mississauga

Averaging Agreement
Overtime is Averaging Agreement (AA) after 88 hours

Posting Date
September 3rd, 2026

Internal Closing Date
September 11th, 2026

External Closing Date
September 15th, 2026

Job Description

Provides leadership, direction and ongoing coaching and training

Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures

Ensures all Security Officers have received the mandatory training

Ensures proper documentation is passed onto the Supervisor/CSM

Documents and investigates security incidents and complaint

Communicates any concerns/issues with Supervisor/Client Service Manager

Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward

Write reports and investigate routine incidents

Respond to coded emergencies in a quick and productive manner

Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance





Work closely with vulnerable populations

Monitor for and escalated security concerns within the Emergency Department

Assist in developing security plans for high-risk patients

Provide security presence and support throughout the Emergency Department

Utilize verbal de-escalation techniques to manage conflict

Oversee and support patient watch guards within the Emergency Department

Work closely with local Law Enforcement and Emergency Services

Ensure the safety of staff, patients, and visitors within the Emergency Department

Job Requirements

Valid Security License for the province of Ontario

Valid First Aid & CPR Level C from a WSIB approved provider

Proof of Immunization Records (MMR, Varicella and TB)

Must be willing to have a clean-shaven face for the N95 Mask fit testing

Must have minimum 2-3 years of experience in security

English (oral and written) fluency is a must

Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware:



The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certifications with a 6-month commitment to the position/availability

Legally authorized to work in Canada

Why Choose Paladin?

Free Uniforms

Get paid your way with flexible daily pay options

Additional Information / Benefits
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

This job reports to the Client Services Manager

This is a Full-Time position1st Shift, 2nd Shift, Weekends.

#J-18808-Ljbffr

📌 Credit Valley Hospital - Full Time Security Team Lead (Ontario)
🏢 Paladin Security
📍 Ontario