Join Post Hotel & Spa as the Assistant Front Office Manager in beautiful Lake Louise, where alpine charm meets exceptional service. Lead front desk operations and create unforgettable guest experiences. This role works closely with the Front Office Manager to maintain high standards of hospitality while managing the front office team.
You will be responsible for overseeing daily operations, addressing guest concerns, and ensuring all procedures are followed for optimal guest interactions. Solid communication skills and a hospitality background are essential for success in this position. Key Responsibilities:
Oversee and support front desk operations and guest services
Train and schedule staff to ensure high service standards
Address and resolve guest inquiries and concerns promptly
Manage check-ins/check-outs and process reservations
Maintain communication with housekeeping and other departments Requirements:
2+ years of experience in hotel front desk operations
Previous hospitality leadership experience is an asset
Proficiency in property management systems
Solid communication skills with a guest-first mindset
Willingness to work flexible schedule including evenings and holidays Bring your passion for hospitality and proven leadership abilities to enhance guest satisfaction at Post Hotel & Spa.
📌 Lead Front Office Operations At The Post Calgary
🏢 Post Hotel u0026
📍 Calgary
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