Elevate your career with Hagen Group as a Technical Product Specialist in Aquatics, located in Montreal (West Island) with a hybrid work model. You will leverage technical expertise in troubleshooting and product evaluation to enhance aquatic products.

As a hands-on Technical Product Specialist, you will focus on Fluval aquatic products, beginning with LED lighting systems. This role involves supporting customer service, investigating complaints, and documenting technical resources to improve product quality and user experience. Your passion for pets and customer service will significantly impact our innovative product offerings.

Key Responsibilities:
• Serve as a technical resource for Fluval products
• Support customer service with product troubleshooting




• Develop troubleshooting guides and technical documentation
• Conduct hands-on testing of aquatic products
• Investigate customer complaints and quality concerns

Requirements:
• Solid technical troubleshooting skills
• Hands-on experience with aquarium products
• Excellent written and verbal communication skills
• Ability to analyze findings and document results
• Technical diploma or equivalent experience

Bring your expertise in product development and customer support to enhance the lives of pets at Hagen Group.
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📌 Aquatic Technical Product Specialist - Hagen (Quebec City)
🏢 Hagen Group
📍 Quebec City