Drive your retail career forward as a Team Lead at Bass Pro Shops. Oversee daily operations while delivering exceptional customer service and supporting team development in a vibrant store environment.

As a Retail Team Lead, you will be responsible for managing department operations and guiding team members under the direction of the Group Sales Manager. This role requires supervisory experience and a strong commitment to customer satisfaction. You will provide training, ensure adherence to operating procedures, and effectively resolve customer concerns while fostering a collaborative work culture.

Key Responsibilities:
• Supervise and lead team in daily department operations
• Delegate tasks with explicit, concise directions
• Train team members on standard operating procedures




• Ensure compliance with procedures and systems
• Provide outstanding customer service and product recommendations

Requirements:
• 2+ years of supervisory experience in sales or service
• Open availability for varied shifts, including weekends
• High school diploma or equivalent preferred
• Strong customer service and evaluation skills
• Knowledge of outdoor lifestyle or related products is a plus

Leverage your leadership and customer service skills to enhance the shopping experience at Bass Pro Shops.
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📌 Retail Team Lead at Bass Pro Shops (Nova Scotia)
🏢 Bass Pro Shops
📍 Nova Scotia