Enhance your technical skills as an Application & Tech Support Specialist 2 with the City of Toronto. This role provides extensive support in desktop software, hardware, networks, and security in a hybrid working setting.

The City of Toronto is seeking an experienced Application & Tech Support Specialist 2 for permanent and temporary positions. You will tackle technical challenges related to IT infrastructures, offer client training, and ensure the security of network access. Your responsibilities also include coordinating with various teams to resolve issues and improve the systems in place.

Key Responsibilities:
• Provide technical support for software, hardware, and network issues
• Schedule workload and prioritize tasks effectively




• Liaise with internal and external teams for problem resolution
• Install and maintain software and hardware systems
• Prepare training materials and client documentation

Requirements:
• Post-secondary degree in computer science or related field
• Extensive experience in troubleshooting IT issues
• Proficiency in LAN/WAN technologies and desktop applications
• Excellent organizational and communication skills
• Ability to lift and move equipment up to 30 kg

Bring your diagnostic skills and customer service focus to the City of Toronto in this impactful technical support role.
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📌 Application & Tech Support Specialist 2 (Ontario)
🏢 City of Toronto
📍 Ontario