YW Calgary Hub
1715 - 17 Ave SE
Calgary, AB T2G5J1, CAN

Description
The Recovery Support Worker provides individualized, recovery-focused support to women in our Transitional Housing program who are experiencing poverty, homelessness, mental health challenges, addictions, and other intersectional barriers.

This role is responsible for supporting the development of recovery service plans, delivering both individual and group addiction-focused support, and connecting client with community services that align with their goals. Working collaboratively as part of a multidisciplinary team and in partnership with community agencies and services, the Recovery Support Worker helps clients achieve stability, strengthen their recovery and transition to long‑term housing.

This position is on-site within the Transitional Housing program and follows a Monday to Friday schedule from 10:00 a.m. to 6:00 p.m.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community

A supportive team environment and opportunities for professional development

Comprehensive benefits including an employee assistance plan

Paid time off (for eligible roles; prorated based on start date and FTE)includes:

3 weeks of paid vacation

6 personal days

A paid day off to celebrate your birthday

WHAT YOU'LL DO

Collaborate with clients to set goals for wellness and housing stability

Co‑create individualized recovery plans focused on safety and achievable steps

Deliver 1:1 psychosocial intervention using evidence‑informed approaches

Build clients’ life skills,



confidence, self‑efficacy, and social connections

Respond to crises and work with internal teams to maintain safety

Support discharge and aftercare planning for successful transitions

Assist with day‑to‑day program operations (front desk, breaks, housekeeping, inventory)

Help clients navigate health, housing, income, and social service systems

Maintain strong relationships with external service providers

Advocate for equitable access and inclusion for all clients

Support clients with appointments, referrals, and understanding options

Participate in case consultations and collaborative service planning

Identify service gaps and recommend improvements

Maintain accurate, clear, timely, and objective case notes

Track client progress, service usage, and outcomes

Support data collection for program evaluation and funder reporting

Attend team meetings, supervision, and professional development

Contribute to ongoing program planning and improvements

Follow organizational policies, procedures, and ethical standards

WHAT YOU'LL BRING

Degree or Diploma in Social Work or Addiction Services, or a directly related degree in human services





Minimum 3 years’ experience working with individuals affected by gender-based violence, mental health, addictions, homelessness or housing instability and poverty

Specialized training in intervention models such as harm reduction and relapse prevention

Comfortable working directly with clients who may be in crisis or under the influence; able to maintain calm, skilled and compassionate communication

Ability to administer Naloxone or other life‑saving measures in case of an overdose or medical emergency

Proficiency with Microsoft Office, data systems and reporting tools

Required certifications upon hire: Brain Story Certification, Naloxone Administration, First Aid & CPR Level C and ASIST

Deadline: This posting will remain open until role is filled.

YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer [email protected] .

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📌 Recovery Support Worker (Alberta)
🏢 YW Calgary
📍 Alberta