SUMMARY The Team Member is responsible for providing exceptional customer service while accurately processing transactions in a fast-paced quick service restaurant environment. This role involves greeting customers, taking orders, handling payments, and ensuring a smooth checkout experience. Team Members assist with maintaining cleanliness and organization at the front of the restaurant and helping with food preparation and restocking.

AVAILABLE SHIFTS

3 PM or 4 PM start, until 12 AM/close.

PRIMARY RESPONSIBILITIES

Greet customers warmly and take their orders accurately.

Process payments efficiently using the cash register or point-of-sale (POS) system.

Provide information about menu items and answer customer inquiries.

Ensure the checkout area is clean, organized, and well-stocked.

Assist with food preparation or restocking items as needed during shifts.

Address customer complaints or issues promptly and professionally.

Collaborate with team members to ensure smooth restaurant operations.

Follow health and safety guidelines to ensure a safe dining environment.

REQUIRED SKILLS/ABILITIES

Genuine interest in providing a positive guest experience

Friendly, outgoing, approachable personality

Ability to work well with others and support a positive work environment

Ability to work in a fast-paced environment

Dependable

Flexible to work nights, weekends, and holidays

Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations





Strong communication skills and ability to handle stressful situations

Strong problem-solving skills and ability to exercise good judgment

Ability to use basic math; e.g., addition, subtraction, and basic fractions

Must pass a 10-year background check

EDUCATION AND EXPERIENCE

High school diploma or equivalent preferred but not required.

Basic understanding of kitchen safety and sanitation practices.

WORKING ENVIRONMENT

Airport

This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant

This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Team Member to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job.



Most of the workday is spent standing or walking and working in close proximity to others.

Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms.

Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & Frequency:

Bend- Occasionally

Climb/Crawl - Occasionally

Sit - Rarely

Kneel - Occasionally

Squat - Occasionally

Stand/Walk - Constantly

Mental Requirements & Frequency:

Communicate Orally - Constantly

Evaluating - Frequently

Perform Calculations - Occasionally

Read/Comprehend - Regularly

Reason/Analyze - Regularly

Write - Occasionally

BENEFITS & PERKS

Starting pay at $19.29 an hour

Health, Dental, and Vision Benefits for full time employees after 1 year.

FREE RTD/Light Rail Pass or FREE Parking Pass

FREE meals

401k

30% Employee Discount

Career Training and Advancement Opportunities

And did we mention…working with great people

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

📌 Team Member at Shake Shack (A Concourse) (Prince Edward Island)
🏢 Skyport HospitalityFirst Meridian Services
📍 Prince Edward Island