Enhance customer experience as a Customer Service Representative for Lactalis Canada. This flexible hybrid role involves supporting national accounts and resolving inquiries across various channels.

As a critical member of Lactalis Canada's team, you will interface with Warehouse, DSD, and Distributor customers, ensuring proactive service and problem resolution. Experience in order management, data entry, and analytical problem-solving is essential for this position. Your contributions will enhance supply chain efficiency while supporting internal departments and sales teams.

Key Responsibilities:
• Provide comprehensive customer service to warehouse and distributor clients
• Process all incoming orders via calls, faxes, and electronic formats




• Investigate and validate issues with logistics providers
• Analyze order patterns and implement cost-saving measures
• Produce metric reports for customer activity and issues

Requirements:
• Excellent data entry skills with high accuracy
• Strong communication and problem-solving abilities
• Proficiency in SAP is an asset
• Ability to work under pressure and multi-task
• Bilingual candidates preferred for this role

Make a positive impact in Canadian dairy by delivering exceptional customer service in a energetic environment.
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📌 Customer Service Representative at Lactalis (Ontario)
🏢 Lactalis Group
📍 Ontario