Join a leading QSR company as a Digital Communications Specialist. Focus on brand protection and digital reputation management while working in office in Toronto five days a week. In this role, you will engage in key efforts to monitor social media for brand reputation issues and manage escalations. Collaborate closely with PR, Legal, and Operations teams.

Your responsibilities will include overseeing local owner accounts, providing necessary training, and ensuring compliance while reporting insights to leadership. Key Responsibilities:
Monitor social media channels for reputation management
Draft responses and manage escalation processes
Collaborate with PR, Legal, and Guest Services teams
Oversee local owner social accounts and provide training
Track trends and report valuable insights to stakeholders Requirements:
Minimum 4+ years in PR/Communications roles
Experience managing high-profile reputational issues
Solid writing, critical thinking, and judgment skills
Background in consumer-focused sectors
Familiarity with social analytics and tracking tools Protect brand reputation and enhance communications with your expertise in a agile environment.

📌 Digital Communications Specialist In Toronto (Canada)
🏢 Insight Global
📍 Canada