Drive success at Läderach as the E-Commerce Fulfillment Lead in Toronto. Oversee order fulfillment, customer care, and team training in a dynamic warehouse environment.

As a full-time E-Commerce Fulfillment Lead at Läderach, you will manage our order processing and enhance customer care. You’ll lead the e-commerce team, ensuring effective pick-and-pack operations while training team members. Your role includes streamlining processes and managing relationships with shipping partners, all while fostering a passion for exceptional chocolate.

Key Responsibilities:
• Train e-commerce team on order fulfillment processes
• Model leadership and support team development
• Streamline e-commerce operations for efficiency




• Navigate online platforms to process invoices
• Ensure accurate and timely fulfillment of orders

Requirements:
• Experience in warehouse environments and customer care
• Strong communication and organizational skills
• Eager to learn in a fast-paced setting
• Problem-solving and critical thinking capabilities
• Must be physically active and able to lift 7-18 kg

Lead e-commerce operations while nurturing a passion for delivering high-quality chocolates.
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📌 E-Commerce Fulfillment Lead in Toronto (Ontario)
🏢 Läderach
📍 Ontario