You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU'LL DO Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Align with Store leadership on goals and objectives for fiscal year
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo's High-Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience
REQUIREMENTS Experience in specialty retail or a retail workplace preferred but not required
Adaptability,



flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings
Available to support the daily operations of the store after the store closes from 1am-9am as needed
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
VALUES & INCLUSION At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact.
We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone.
We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives.
We believe that you, in all your uniqueness, belong at Indigo.
We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities.




Accommodations are available upon request to individuals who self-identify as having a disability or special need.
Please contact Human Resources at or [email protected] if you require an accommodation at any time during the recruitment process.
WELCOME HOME INDIGO uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
DEI STATEMENTS At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.
We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.
We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.
If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].
PRIVACY We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.
This posting is for a current opportunity within Indigo.

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📌 Seasonal Customer Experience Representative (Ontario)
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