Join Connect Hearing in Prince George, BC as a Customer Care Representative. Provide exceptional support in a retail clinic setting while enhancing customer experiences and managing client accounts.

In this role, you will report to the Regional Clinic Manager and be part of a dedicated team focused on transforming hearing health. Your key responsibilities will include delivering customer service through various channels, scheduling appointments, assisting with account management, and performing in-clinic device repairs. A 'Can-Do' attitude and a passion for helping others are essential.

Key Responsibilities:
• Provide outstanding customer service in person and remotely
• Schedule appointments for Hearing Care Professionals




• Maintain client accounts and foster relationships
• Handle insurance billing and communication
• Assist with device cleaning and minor repairs

Requirements:
• Robust communication and customer service skills
• Experience reconciling accounts receivable preferred
• Willingness to travel to other clinics
• Passion for learning and growing in the field
• Commitment to helping others effectively

Utilize your skills in customer service and account management at Connect Hearing in Prince George.
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📌 Customer Care Representative at Connect Hearing (British Columbia)
🏢 Sonova Group
📍 British Columbia