Elevate quality assurance with Fluke Labs as a skilled Quality Coordinator. Focus on customer service, escalate issues, and maintain the 17025 accredited quality management system.
As a Quality Coordinator, you will manage customer service interactions and ensure compliance with quality standards. Your role involves processing units in Oracle/CRM and reviewing customer purchase orders while assisting in quality audits. This position demands administrative skills and a commitment to excellence in service delivery.
Key Responsibilities:
• Process units efficiently in Oracle/CRM systems
• Arrange transportation of customer equipment as needed
• Verify quality on returning items from labs
• Respond to customer inquiries via calls and emails
• Assist in QMS activities and audits
Requirements:
• Canadian permanent resident or citizen required
• Minimum 3 years in customer service coordination
• Proficient in CRM, Word, Excel, and ERP systems
• Familiarity with 9001 & 17025 Quality standards
• Solid communication and organizational skills
Bring your expertise in quality management and customer service to contribute to Fluke's mission in global technology advancement.
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