Take on a pivotal Bilingual Resolution Specialist role in Collections at First National. This full time 12-month contract focuses on account investigations and timely dispute resolution.

Reporting to the Supervisor, you'll manage a portfolio of delinquent accounts while minimizing financial losses for clients and the company. Your strong communication and analytical skills will help clients budget effectively and prevent future delinquencies. This role offers meaningful career advancement opportunities within a supportive office environment.

Key Responsibilities:
• Investigate accounts and manage collections for assigned portfolio
• Minimize financial exposure for clients and corporate image
• Assist clients with budgeting and planning for repayments




• Review bankruptcy claims and process necessary documentation
• Collect outstanding common expenses and taxes

Requirements:
• Proficient in communication and problem-solving skills
• Strong knowledge of MS Office and technology adaptability
• Bilingual in French and English for client interactions
• Ability to work independently and meet deadlines
• Willingness to undertake shift work as required

Ensure timely resolutions and support financial wellness as a Bilingual Resolution Specialist with First National.
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📌 Bilingual Resolution Specialist Toronto/Montreal (Ontario)
🏢 First National Financial
📍 Ontario