Elevate your career as a Full-Time Guest Services Partner at Brookstreet. You will excel in guest interactions, resolve issues, and maintain high service standards across varied shifts.

Brookstreet is looking for a dedicated Guest Services Partner with at least two years of Front Office experience in hospitality. Ideal candidates will work well under pressure, have strong organizational skills, and exhibit professionalism at all times. Familiarity with computerized Front Office systems like Opera Cloud, along with effective communication skills, will set you apart.

Key Responsibilities:
• Maintain professionalism in all guest interactions
• Resolve guest issues in line with service standards




• Collaborate with the Reservations team effectively
• Ensure needs of VIP guests are met promptly
• Monitor room inventory during busy nights

Requirements:
• Minimum 2 years of Front Office experience
• Experience with Opera Cloud is an asset
• Proficient in Microsoft Word and Excel
• Must handle cash transactions efficiently
• Availability for diverse shifts, including weekends

Become a pivotal member of Brookstreet, delivering exceptional service and supporting Front Office operations.
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📌 Full-Time Guest Services Partner Role (Quebec City)
🏢 Brookstreet Hotel
📍 Quebec City