Elevate client interactions with AGAT Laboratories as a Technical Client Services Specialist in Edmonton. This unique role combines technical expertise with strong communication skills for exceptional client support. As a key member of AGAT’s Environmental Division, you will develop a profound understanding of our laboratory services while fostering client relationships.
This isn't typical customer service; it's about problem-solving and ensuring the client experience stands out. You'll manage client projects from submission through reporting, leveraging your initiative and curiosity to drive improvement. Key Responsibilities:
- Serve as primary contact for Environmental clients
- Build robust relationships through diverse communication
- Help ensure projects meet AGAT's commitments
- Monitor progress of laboratory work and updates
- Communicate sample integrity concerns effectively Requirements:
- Diploma or degree in Science or relevant field
- 1-2 years in laboratory or customer service roles
- Excellent communication and organizational skills
- Strong attention to detail and initiative
- Proficient in Microsoft Office and LIMS systems Contribute to AGAT’s mission of Service Beyond Analysis through technical and client-centered engagements.