Enhance customer satisfaction as a Technical Customer Support Representative at International Water-Guard in Surrey, BC. Support orders, repairs, and warranty requests while serving a global aviation client base. In this dynamic role within the Programs team, you will coordinate customer experience and serve as a key contact for inquiries about orders and repairs.

Your strong organization and communication skills will support accurate processing of purchase orders and facilitate efficient resolutions across departments. With a focus on detail, you will assist with documentation and maintain high service quality. Key Responsibilities:

- Provide exceptional support for orders and warranty inquiries
- Process purchase orders within the ERP system accurately




- Track order status and product availability for clients
- Issue RMA numbers and coordinate repair documentation
- Prepare repair estimates and communicate with customers Requirements:
- Experience in customer service or program coordination
- Robust communication and organizational skills
- Ability to manage multiple priorities effectively
- Proficient in Microsoft Office and ERP systems
- Background in aviation or technical environments preferred Join International Water-Guard to leverage your skills in customer service and contribute to a global leader in aviation solutions.

📌 Technical Customer Support at International Water-Guard (Surrey)
🏢 International Water Guard
📍 Surrey