Technical Support Analyst - Client Liaison & Troubleshooting (Toronto)

Technical Support Analyst - Client Liaison & Troubleshooting (Toronto)

13 Sep
|
Jobtailor
|
Toronto

13 Sep

Jobtailor

Toronto

EcoOnline Canada is seeking a dedicated Technical Customer Support specialist to assist customers via multiple channels, triage inquiries, and troubleshoot issues. You will document interactions and maintain knowledge articles to ensure first-call resolution where possible.

Ideal candidates have 2+ years in software support, robust communication skills, and experience with Salesforce/Jira/ServiceNow/Zendesk. French language is a plus.

📌 Technical Support Analyst - Client Liaison & Troubleshooting (Toronto)
🏢 Jobtailor
📍 Toronto

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