Enhance computing services as a Senior Service Delivery Analyst at the University of Portsmouth. This permanent on-site role focuses on optimizing equipment replacement cycles and standardizing purchasing processes.

In this full-time position, you will support the University of Portsmouth's Managed Service scheme, ensuring a high standard of service quality. Your expertise will help coordinate computing equipment replacements, ultimately delivering better value and service to students and staff alike.

Key Responsibilities:
• Facilitate centrally coordinated computing equipment replacements
• Standardize purchasing practices for computing resources
• Improve overall service quality and value for money




• Work closely with various departments to streamline processes
• Monitor and report on service delivery metrics

Requirements:
• Proven experience in service delivery analysis
• Robust understanding of computing equipment needs
• Excellent communication and coordination skills
• Ability to work collaboratively in a team environment
• Commitment to delivering high-quality service standards

Become a key player in enhancing the service delivery of computing at the University of Portsmouth.
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📌 Full-Time Senior Service Delivery Analyst (Ontario)
🏢 UNIVERSITY OF PORTSMOUTH
📍 Ontario