Exciting Opportunity: Experiences Coordinator Role at Northern Lights Village Levi!
The Northern Lights Village brand was born in 2016 and since then we have opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages!

About the Role
We are looking for a positive and engaging Experiences Coordinator to join our company. The Experiences Coordinator will handle the logistics for daily Experiences, in an effort to facilitate the job of the Wilderness Guides and Guest Services Attendants.

This role demands a proactive approach, with an emphasis on innovation and guest satisfaction.

Ideal candidates will possess robust organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. This role provides an opportunity to make a significant impact on the overall guest experience at Northern Lights Village.

Key Responsibilities

Coordinating logistics, scheduling, and transportation for all activities

Managing and motivating team members

Inventory management for items such as guests’ winter gear, guides’ staff clothing, supplies and equipment used during activities

Liaise with internal and external partners to ensure seamless execution,



such as taxi companies, reindeer herders and husky kennel workers

Monitor and evaluate programme effectiveness, making adjustments as needed

Ensure all activities are conducted in a safe, responsible manner in line with company policies

Keeping records of any notable information, such as injuries, activity costs, behavioral incidents and participant interest

Requirements

Fluent spoken and written English

Valid B drivers’ license

2 or more years of experience in a similar role

Strong organizational and time management skills

Strong interpersonal and communication abilities

Creative thinker with the ability to innovate and implement new ideas

Resilient, with the ability to work flexibly under pressure

Patience and compassion when dealing with staff and guest

Beneficial Qualifications

Knowledge of Finnish language in addition to English

Knowledge of the local area

Photography skills

First Aid certificate

What We Offer

Competitive salary

Opportunities for professional development and training

A positive and supportive working environment

Discounts across our properties and facilities

Duration, Pay, and Benefits

Starts:



October / November Ends: February / March

Minimum 90 working hours per 3 weeks period

Hourly pay negotiated in an interview, according to knowledge and experience

Other benefits according to the collective labor agreement

If necessary, the resort provides accommodation in a shared room for €300,00/month

Ohjelmapalvelu koordinaattori
Ensimmäinen Northern Lights Villagen avattiin vuonna 2016. Levin resort on tarjonnut uniikkeja majoitusvaihtoehtoja revontulikotien muodossa vuodesta 2019. Lisäksi palveluvalikoimaamme kuuluvat ravintola, saunat, safaritalo sekä monipuoliset ohjelmat.

Etsimme joukkoomme positiivista ja innostavaa ohjelma koordinaattoria yritykseemme.

Työn kuvaus

Koordinoit aktiviteetteja ja huolehdit logistiikasta.

Varmistat turvallisen ja sujuvan toiminnan.

Toivomme sinulta

Kokemusta vastaavista tehtävistä.

Erinomaiset organisointi- ja kommunikointitaidot.

Joustavuus ja kyky työskennellä itsenäisesti.

Tarjoamme

Mukavan työympäristön ja kilpailukykyisen palkan.

NLV:n työsuhde edut

Palkka ja työnkesto

Työ alkaa: Lokakuu / marraskuuja päättyy helmikuun lopulla / maaliskuun alussa.

Vähintään 90 h / 3vkoa

Tuntipalkka neuvotellaan haastattelussa osaamisen ja kokemuksen mukaan

Tarvittaessa tarjoamme majoituksen jaetussa huoneessa 300€ /kk tai oma huone 600€/kk

Tule mukaan tekemään asiakkaidemme lomasta unohtumaton elämys!

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📌 Experiences Coordinator / Ohjelmapalvelukoordinaattori (Ontario)
🏢 Northern Lights Village
📍 Ontario