Elevate customer experiences as a BDC Service Representative at Performance Toyota in St. Catharines. Deliver exceptional service and communication while handling customer inquiries and service scheduling.

This full-time role requires a commitment to exemplary customer service within the automotive industry. As part of Performance Auto Group’s highly valued team, you will engage with clients both by phone and email, ensuring a seamless service experience. Ideal candidates will excel in multitasking under pressure and demonstrate a results-oriented mindset, all while communicating effectively with diverse clientele.

Key Responsibilities:
• Communicate with customers via telephone and email
• Schedule service and maintenance appointments




• Answer inbound calls and respond to customer inquiries
• Coordinate with Service, Parts, and Sales Department staff
• Document information in the Appointment Log

Requirements:
• High School Diploma or GED required
• 1-2 years of dealership experience preferred
• Solid customer service skills
• Valid Ontario Driver's License
• Excellent attention to detail

Be the key link in enriching customer interactions and enhancing service at Performance Toyota.
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📌 BDC Service Representative at Performance Toyota (Ontario)
🏢 Performance Auto Group
📍 Ontario