Telecommunications Operator at IWK Health (Nova Scotia)

Telecommunications Operator at IWK Health (Nova Scotia)

13 Sep
|
Nova Scotia Health Authority
|
Nova Scotia

13 Sep

Nova Scotia Health Authority

Nova Scotia

Become a Telecommunications Operator at IWK Health in Halifax, Nova Scotia. This part-time role focuses on efficiently handling voice communications in a healthcare environment.

Located within the Digital and Client Services department, this position reports to the Manager of Information Technology. Candidates should possess a High School Diploma and prior experience in customer service or a call center. You will learn to manage calls promptly while aligning with IWK Health's policies and values.

Key Responsibilities:
• Process incoming calls through voice communication systems
• Maintain professionalism according to IWK Health policy
• Collaborate with inter-qualified team members
• Work flexible shifts, including evenings, nights, and weekends
• Ensure high-quality customer service and communication

Requirements:
• High School Diploma or GED
• Customer service experience preferred
• Proficient in Microsoft Office
• Minimum typing speed of 40 wpm
• Attention to detail and organizational skills

Utilize your communication skills to enhance patient care at IWK Health as a Telecommunications Operator.
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📌 Telecommunications Operator at IWK Health (Nova Scotia)
🏢 Nova Scotia Health Authority
📍 Nova Scotia

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