Join our hybrid team in Toronto as a Bilingual Test Analyst specializing in AWS and Amazon Connect. This role involves thorough testing of cloud-based contact center solutions in both French and English.
We are seeking a Bilingual Test Analyst with extensive hands-on experience in AWS and Amazon Connect. This technician role supports the quality assurance efforts for cloud-centric contact center solutions. Candidates must demonstrate proficiency in testing processes, from developing test plans to documenting defects while operating onsite 3 to 4 days weekly.
Key Responsibilities:
• Develop and execute test plans and cases for AWS solutions
• Conduct functional and user acceptance testing for Amazon Connect
• Validate customer interactions in both French and English
• Test integrations with AWS services including Lambda and S3
• Document defects and collaborate with developers for resolution
Requirements:
• Robust experience with Amazon Connect and AWS
• Fluent in French and English, both written and spoken
• Proven expertise in API testing and QA methodologies
• Ability to troubleshoot using CloudWatch
• Must work onsite in Toronto 3 to 4 days per week
Enhance your testing skills and contribute to impactful solutions in our hybrid setup.
#J-18808-Ljbffr