Skedaddle Humane Wildlife Control is currently seeking motivated individuals looking for a fresh and unique opportunity. This role is ideal for someone with little or no industry experience — we provide full training and ongoing support to ensure your success.

This work-from-home position involves extensive customer interaction by phone and email. The ideal candidate enjoys helping people and thrives in a rapid-paced environment where every day brings new challenges. At Skedaddle, customer satisfaction is always our #1 priority.

What You’ll Do
Answer incoming customer calls and emails, advising on services, pricing, and inspection availability
Schedule appointments and enter information into Salesforce
Review and maintain technician schedules
Handle customer inquiries, issues, and complaints in line with company policy
Monitor voicemails, quote requests, and customer messages throughout the day
Communicate and relay key information to field staff
Update customer records accurately and consistently
Support sales and marketing initiatives, projects, and campaigns
Other duties as assigned

What We’re Looking For

Successful candidates will be
Highly organized, detail-oriented,



and confident
Friendly and outgoing with robust customer service skills
Clear and professional on the phone with robust written communication
Reliable, committed, and able to work independently from home
Comfortable juggling multiple tasks and prioritizing in real time
Must have reliable high-speed internet and a quiet home workspace

Schedule
This is a part-time position with varying shifts.
Weekend availability is required.

We would like to thank everyone for their interest, however only selected candidates will be contacted. This posting is for an existing vacancy.

We are committed to providing an accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the selection process.

Job Type: Part-time

Pay: $19.35 per hour

Application question(s)
How many hours per week are you looking to work?
Are you available to work day shifts?
Are you available to work evening shifts?
Are you available to work weekend shifts?

Work Location: In person

📌 Customer Service Representative / Office Admin Ancaster
🏢 Skedaddle Humane Wildlife Control
📍 Ancaster