Become a vital part of our team as a Customer Service Representative with a focus on sales and customer interactions. Support clients via phone, email, and chat with a service-driven approach. As a representative, you'll manage customer inquiries, processing orders and addressing grievances efficiently.

Your proficiency in Microsoft Office, along with intermediate knowledge of Dynamics 365, is essential for this role. Active listening and problem-solving skills guarantee customer issues are resolved promptly. Key Responsibilities:
Interact with customers through various communication channels
Enter and maintain customer orders accurately
Monitor and fulfill customer needs with the purchasing department
Forward unresolved issues to the assigned specialists
Conduct full cycle procedures for sales and returns Requirements:
3+ years’ experience in customer service
Required high school diploma or equivalent
Proficiency with Microsoft Office and Dynamics 365
Excellent listening and communication abilities
Capacity to multi-task in a busy setting Support customer needs efficiently while engaging in product sales handling.

📌 Customer Service Rep With Sales Focus Montreal
🏢 Omega Holdings
📍 Montreal