Experience 3-5 Years
Job Description Diving Sports Canada is looking for an experienced Store & Operations Manager to take ownership of the day-to-day operations of our busy scuba diving retail and training centre in Vancouver.
We’re looking for someone who naturally sees what needs to be done, leads a team confidently, solves problems independently, and is constantly looking for ways to make a business operate better.
RESPONSIBILITIES Day-to-day operation of the store
Leadership, scheduling and accountability of the retail team
Delegating work and ensuring it actually gets completed
Maintaining high standards for customer service and store presentation
Inventory organization, receiving and replenishment
Merchandising and improving the customer experience
Coordinating operational needs between retail, courses, rentals and service
Handling customer issues and making sound decisions independently
Identifying inefficiencies and implementing better processes
Developing systems and procedures as the company grows
Supporting hiring, onboarding and training of staff
Working with ownership on sales growth and business-development initiatives
WHO WE’RE LOOKING FOR You are someone who:
Has previous retail management,



operations management or comparable leadership experience
Has successfully managed employees
Is organized and able to prioritize in a busy environment
Doesn’t become overwhelmed when several things need attention at once
Communicates clearly and holds people accountable
Has strong commercial judgment
Takes initiative instead of waiting for instructions
Notices problems and comes forward with solutions
Enjoys improving systems and finding better ways of doing things
Is comfortable making decisions and taking responsibility for them
Can move comfortably between managing people, helping customers and solving operational problems
Experience in scuba diving is an asset, but it is not required.
Experience managing a specialty retail, outdoor, sporting goods, cycling, ski, marine or similar business would be particularly valuable.
We’re looking for someone who can walk into the store, understand the priorities, organize the team, identify what needs attention and make things happen.
Compensation: CAD$75,000–$85,000/year, depending on experience
Schedule: Full-time, 40 hours/week
Advantages: Extended health and dental benefits

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📌 Store & Operations Manager (British Columbia)
🏢 PADI
📍 British Columbia