Insight Global is seeking a Senior Manager/Director, ServiceNow for a top professional services and consulting client. This candidate will lead large-scale ServiceNow transformation programs while serving as a strategic advisor to executive stakeholders across public and private sector organizations. The ideal individual brings a blend of delivery leadership, client relationship management, and business development expertise, with a proven track record of growing accounts and leading consulting teams.

This role offers the opportunity to help shape and expand a national ServiceNow practice, drive strategic growth initiatives, and position themselves for future Partner-level leadership within a high-performing consulting environment.

Required Skills & Experience

7-10+ years of leadership experience within a consulting environment

Experience leading large-scale enterprise transformation and ServiceNow delivery programs

Demonstrated business development experience including sales pursuits, proposals, and RFP responses® Proven ServiceNow consulting expertise





Executive-level client relationship management and stakeholder engagement

Experience managing, coaching, and mentoring consulting teams

History of growing revenue, expanding accounts, and building delivery backlog

Robust communication, presentation, and executive presence

Ability to balance business development with delivery leadership responsibilities

Experience supporting both public and private sector clients

Nice to Have Skills & Experience

Big Four or major consulting firm background (KPMG, Deloitte, Accenture, IBM, Cognizant, etc.)

Existing ServiceNow partner and industry relationships

Federal Government consulting experience

Practice-building and capability development experience

Experience scaling a ServiceNow or technology consulting practice

History of leading high-value sales pursuits and strategic accounts

Demonstrated Partner-track leadership potential

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📌 Senior Manager, ServiceNow (Ontario)
🏢 Insight Global
📍 Ontario