Drive proactive reliability at IBM Software, focusing on incident command in multi-cloud environments. Leverage hands-on engineering skills to enhance automation and improve incident management practices.

IBM Software seeks a seasoned Reliability Engineer with extensive experience in incident management and SRE. This role involves 75% technical work, including designing reliability improvements, and 25% coaching on incident response. You'll work closely with engineering leaders to elevate reliability across all teams.

Key Responsibilities:
• Analyze failure patterns and propose reliability enhancements
• Manage Rootly configurations and integration with key tools
• Define SLO/SLA frameworks and guide reliability investments




• Foster continuous improvement of incident response processes
• Develop and deliver training programs on incident management

Requirements:
• 10+ years in SRE or reliability engineering
• Expertise in AWS, GCP, or Azure
• Proficient with incident management tools like Rootly
• Robust written communication skills
• Experience in large organizations with 500+ engineers

Elevate your career by improving incident management and driving reliability initiatives at IBM Software.
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📌 Reliability Engineer at IBM Cloud (Ontario)
🏢 IBM
📍 Ontario