Join First National as a Bilingual Resolution Specialist focused on collections in Toronto or Montreal. Engage clients effectively while managing delinquent accounts efficiently. As a vital member of our collections team, you will work under the Collections Supervisor to process accounts and minimize financial risks.

Your role includes client consultation and ensuring prompt adherence to company policies. Key Responsibilities:
Investigate collection accounts in your portfolio
Minimize risks to company image and finances
Help clients budget to overcome financial issues
Review and manage bankruptcy proposals and filings
Collect fees and verify mortgage records Requirements:
Bilingual in French and English
Solid problem-solving and analytical skills
Excellent communication and social interaction abilities
Competency with MS Office and learning recent tech
Ability to work under deadlines, both independently and as a team Become part of First National to advance your career in collections within a supportive workplace.

📌 Collections Resolution Specialist Bilingual Toronto
🏢 First National Financial
📍 Toronto