Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office workplace.

As a full time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry. You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives.

Key Responsibilities
Process customer orders via multiple channels
Communicate with customers regarding delivery timelines
Resolve inquiries about shipment inconsistencies
Collaborate with internal teams to enhance service
Use various platforms for effective communication

Requirements
Bilingual in French and English
At least 3 years of customer service experience
Order management experience preferred
Post-secondary education in business or related field
Familiarity with JDE or other ERP software

Leverage your customer service skills in a role dedicated to fostering positive relations and productive order management.

📌 Bilingual Orders And Customer Relations Specialist Laval (Canada)
🏢 Beyond Bilingual
📍 Canada