Lead transformative Issue Management initiatives at Citi with a focus on operational risk and compliance. Drive strategic management and issue resolution across diverse teams to enhance organizational effectiveness.

As a Senior Group Manager, you will coordinate and oversee issue management activities within Citi. This role necessitates extensive experience in operational risk, compliance, and audit functions, ensuring that corrective actions are effectively implemented. By engaging with key stakeholders, you will tackle control gaps, develop improvement strategies, and foster a culture of risk awareness.

Key Responsibilities:
• Manage large teams to ensure compliance with regulations
• Develop and implement robust control programs




• Proactively identify control gaps and mitigate risks
• Lead comprehensive audits and internal reviews
• Track and report status of control gaps and issues

Requirements:
• 15+ years in operational risk management
• Robust analytical and decision-making skills
• Proven ability in developing and executing control measures
• Excellent communication and stakeholder management
• In-depth understanding of compliance laws and best practices

Shape the future of issue management at Citi, driving effective resolutions and improvements across the organization.
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📌 Senior Group Manager in Issue Management (Ontario)
🏢 Citigroup
📍 Ontario