Summary Provide outstanding customer service and exceed assigned sales goals by building and maintaining long-term client relationships. Tailor the in-store experience using clienteling tools and detailed product knowledge while maintaining professional appearance and store standards. Support daily store operations and contribute to team performance through collaboration and communication.

Responsibilities - Achieve client advisor metrics, CRM requirements, and individual sales targets.
Build and maintain client books; follow up on client inquiries and correspondence.
Assist with special requests including repairs, special orders, and returns.
Perform stocking/restocking and regular store maintenance; support visual merchandising with direction from VM and management.




Use POS and other software accurately to update customer database and manage inventory functions.
Participate in opening/closing procedures, team meetings, and training of recent advisors.
Adhere to loss prevention and health and safety guidelines.

Requirements - Minimum 3 years'' experience; luxury retail preferred.
Minimum High School Diploma; robust digital literacy.
Excellent verbal and written communication skills; foreign language skills a plus.
Ability to use POS systems and inventory functions; RTW experience preferred.
Adaptable availability including some nights, weekends, and holidays.
Ability to lift up to 10 lbs.

📌 Client Advisor Holt Renfrew Vancouver
🏢 brobstongroup.com - Jobboard
📍 Vancouver