Job Summary

We are seeking a friendly, detail-oriented Customer Service Associate / Cashier to join our retail team. In this role, you will be the first point of contact for customers, providing exceptional service while efficiently handling transactions. Your ability to communicate effectively, manage time, and demonstrate product knowledge will contribute to a positive shopping experience and drive sales.

Bilingual skills and experience in retail or technical sales are highly valued to assist a diverse customer base and promote our product offerings.

Duties
Greet customers warmly and assist with their inquiries in person and over the phone
Operate POS systems accurately for cash handling, credit card transactions, and returns
Conduct product demonstrations and upsell items to enhance customer satisfaction and sales
Maintain merchandising displays and ensure products are well-organized and stocked
Provide knowledgeable assistance on product features, especially in technology or electronics sales
Manage customer transactions efficiently while maintaining excellent phone etiquette




Assist with inventory management and organize merchandise according to store standards
Handle customer complaints professionally, resolving issues promptly to ensure satisfaction
Support team members with various store operations as needed, demonstrating organizational skills

Experience
Prior experience in retail sales, cashiering, or customer service preferred
Multilingual abilities (e.g., bilingual in English and another language) are a plus for serving diverse customers
Familiarity with POS systems, cash handling procedures, and basic math skills required
Experience with merchandising, product demos, or technical sales is advantageous
Solid communication skills, time management, and organizational skills essential for success in this role
Ability to deliver excellent customer service with professionalism and courtesy at all times

Job Types: Part time, Permanent Pay: $17.60 per hour

Work Location: In person

📌 Cashier/customer Service Collingwood
🏢 Freshco Collingwood
📍 Collingwood